Buckeye Barn Venue LLC (“Buckeye Barn,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, inquire about our services, book an event, or communicate with us by phone, email, or text message.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing or billing information
- Event or wedding information
- Appointment or reservation information
- Information submitted through website forms
- Communications you send to us
- SMS/text messaging consent and communication preferences
We may also automatically collect certain technical information when you visit our website, including browser type, device information, IP address, pages visited, and general website usage information.
How We Use Your Information
Buckeye Barn Venue LLC may use the information we collect to:
- Respond to inquiries and requests
- Provide information about weddings, events, venue rentals, appointments, and reservations
- Communicate regarding existing or prospective bookings
- Provide customer service
- Send appointment, event, reservation, or service-related updates
- Send promotional or marketing communications when appropriate consent has been provided
- Process transactions and administer our business relationship with you
- Maintain and improve our website, services, and customer experience
- Comply with applicable legal and regulatory requirements
SMS/Text Messaging Privacy
When you provide your mobile phone number and consent to receive text messages from Buckeye Barn Venue LLC, we may send informational and/or promotional text messages consistent with the consent you provided.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent is not a condition of purchasing goods or services.
HighLevel's current guidance specifically calls for the non-sharing language above for mobile information and SMS opt-in consent. HighLevel Support Portal
How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Service Providers
We may use service providers to help us operate our business and provide services to our customers, including website hosting, customer relationship management, payment processing, scheduling, communications, and customer support.
These providers may have access to information only as necessary to perform services on our behalf and are expected to appropriately protect that information.
SMS opt-in data and consent are handled as described in the SMS/Text Messaging Privacy section above.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, measure performance, and support advertising or analytics.
You may be able to control cookies through your browser settings.
Your Choices
You may request that we update or correct certain personal information by contacting us.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
For SMS messages, reply STOP to opt out. You may reply HELP for assistance.
Children's Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
Changes to This Privacy Policy
Buckeye Barn Venue LLC may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Buckeye Barn Venue, Inc.9017 Troy Sidney Rd
Piqua, OH 45356
Email: info@thebuckeyebarn.com
Phone: 937.405.1934